Artificial Turf Frequently Asked Questions
We’ve compiled this FAQ list to address some of the most common questions about artificial turf. If you need further assistance, our customer service team is always available to answer any additional inquiries.
Artificial Turf Questions
1. Q: Why should I choose artificial turf for my lawn?
A: Artificial turf saves you money and time in the long run. Forget about mowing, fertilizing, or watering — your lawn can become the envy of the neighborhood! It conserves water, eliminates the need for lawn care services, and removes the expense of maintaining sod grass.
2. Q: Will artificial turf withstand climate changes, such as rain or snow?
A: Definitely! Artificial turf is designed to endure rain, snow, and other harsh elements. Constructed using a UV-resistant polyethylene fiber system, all our products undergo laboratory testing to ensure maximum durability. With UV-resistant yarn and a dual polyurethane permeable backing, the turf often drains better than natural grass.
3. Q: How do I clean the turf?
A: Artificial turf requires minimal maintenance, making it a convenient and time-saving investment for homeowners. In the fall, you may need to rake up leaves as necessary. Most stains can be easily cleaned with water. For chemical use, we recommend consulting Turfgrasswholesale beforehand and testing a small area 48 hours before application.
4. Q: What if my pet does their business on the turf? Will it cause damage?
A: If your pet urinates or defecates on the turf, simply allow the feces to dry before scooping it up. For tougher situations, rinsing with a hose or using soapy water should be sufficient.
5. Q: What does the term “face weight” refer to?
A: Face weight indicates the amount of yarn used per square yard in the product. It excludes the backing material, which can add 20–29 ounces per yard. For instance, the 80 Spring Plus turf uses 80 ounces of yarn per square yard. Be aware that some competitors list the total product weight, including backing, while we adhere to the industry standard of providing yarn weight only. Check the full specifications on each product page for clarity.
6. Q: What does “pile height” refer to?
A: Pile height is the length of the grass blade from the backing to its tip. Typical pile heights are:
Landscape Turf: 1.5″ to 2″
Putting Greens: 7/16″ to 1″
Indoor Turf: 7/16″ to 1″
Pet Turf: 1″ to 2″
7. Q: How do I choose the best turf for my needs?
A: Turf comes in many varieties:
Landscape turf typically features a 1¾″ blade length for a natural look.
Pet-friendly turf has shorter piles for easier cleaning.
Indoor turf, often around 7/16″ pile height, may come with a padded backing for comfort.
Our sales team is available to guide you in selecting the ideal turf for your specific requirements.
8. Q: What is the lifespan of artificial grass?
A: The longevity of artificial turf depends on the product’s quality, installation, and maintenance, as well as the level of foot traffic. Typically, it lasts 10 to 20 years, with higher-quality turf leaning closer to 20 years.
9. Q: What maintenance does artificial turf require?
A: Artificial turf is low-maintenance and eliminates the need for mowing, fertilizing, or frequent watering. Periodic maintenance includes rinsing the turf, addressing spills and pet waste promptly, and brushing it every few months to prevent flattening from heavy foot traffic.
10. Q: How much does artificial turf cost to install?
A: Installation costs vary based on square footage, the type of turf, and other materials. Use our Artificial Turf Cost Calculator for an estimate, or contact us for a free quote.
11. Q: Does artificial turf fade or lose color?
A: High-quality synthetic turf resists fading, even under intense sunlight, thanks to UV-stabilizing materials. Lower-quality turf may lose color faster, making it easy to spot inferior products.
12. Q: Does artificial turf drain well?
A: When professionally installed, artificial turf provides excellent drainage due to its perforated backing. Proper installation ensures effective water runoff, often outperforming natural grass.
13. Q: How does artificial turf promote fair play?
A: Artificial turf ensures consistency in texture and evenness, creating uniform footing across the entire surface, which enhances fair play in sports.
14. Q: What is artificial turf made of?
A: Artificial turf typically uses nylon, polypropylene, or polyethylene fibers. Each material offers unique benefits:
Nylon: Most durable but fades under sunlight and feels abrasive.
Polypropylene: UV-resistant, softer than nylon, and durable.
15. Q: What are the different uses of artificial turf?
A: Artificial turf is tailored for diverse applications:
Pet-Friendly Turf: Soft and resistant to digging and staining.
Landscape Turf: Mimics natural grass with realistic textures.
Gym Turf: Durable for sled pulls and high traffic.
Sports/Field Turf: Optimized for player safety and traction.
Playground Turf: Dense for heavy use, often with foam padding underneath.
16. Q: What is artificial turf infill?
A: Infill provides weight and support to artificial turf, helping blades remain upright. Options include:
Crumb Rubber: Adds bounce but retains heat.
Silica Sand: Affordable and cooler than rubber.
Durafill/EnviroFill: Kid-friendly with rounded edges.
Hydrochill: Cools the turf under sunlight.
ZeoFill: Reduces pet odors and heat.
17. Q: What does “yarn type” refer to?
A: Yarn type defines the material used in turf:
Nylon: Most durable and ideal for high-traffic areas.
Polypropylene Monofilament: Rigid and versatile.
Polyethylene: Soft, making it suitable for fields and batting cages.
18. Q: What does “backing” refer to?
A: Backing is the material beneath the turf blades and comes in two types:
Padding: Foam-based for a cushioned feel.
Unitary: Hard plastic, sometimes perforated for drainage.
Payment Questions
1. Q: I’m uncomfortable using a credit card online. Are there alternative ways to purchase?
A: Absolutely! You can always work with us directly. We encourage you to call or email us so we can guide you through the process. Rest assured, we use secure methods to handle all payments.
2. Q: What payment methods do you accept?
A: We accept PayPal. Feel free to contact us by phone or email, and we’ll be happy to explain the process in detail.
Shipping Questions
1. Q: How will my order be shipped, and will I receive a tracking number?
A: Orders smaller than 15′ x 7′ typically ship via ground, while larger orders are shipped by truck. If a transfer truck cannot access your delivery location, please notify us in advance. Once your order is processed and shipped, we’ll send tracking details to your email.
2. Q: How long does delivery take after I place my order?
A: Shipments usually arrive within 6–10 business days, depending on your order and location. Expedited shipping is available — contact a sales representative for more details.
Installation Questions
1. Q: How do I install artificial turf?
A: Installing artificial turf is straightforward enough to be a DIY project for many homeowners. With just four simple steps, you can completely transform your lawn, save on installation costs, and enjoy the satisfaction of doing it yourself.
DIY Turf Installation Steps:
Prepare the surface: For ground installations, spread weed fabric to prevent weeds. For concrete surfaces, consider adding turf padding for extra comfort and safety.
Roll out the turf: Lay the turf over the area, and if using multiple rolls, secure the seams with tape or staples.
Trim and fasten edges: Cut the turf edges to fit your space and secure them with nails or adhesive.
Add infill: Spread infill evenly over the surface to weigh it down, then rake to make the blades stand upright for a natural appearance.
Essential Tools and Materials:
Weed fabric: Prevents weeds from growing through the turf.
Lawn pads: Adds cushioning and is ideal for areas like playgrounds.
Staples or seam tape: Secures the seams between turf rolls.
Nails: Keeps the turf edges securely fastened.
Infill: Weigh down the turf and support the blade structure for a natural look.
2. Q: Can I install artificial turf myself?
A: Absolutely! Many of our customers, regardless of age or experience, successfully install their turf using our easy-to-follow guide. The step-by-step instructions make the process straightforward. If you have additional questions, please contact us via phone or email.
Conclusion:
Now you’re equipped with all the information you need about artificial grass! With these details, you can shop confidently and find the perfect turf for your needs. Happy installing!
